Access and accounts
- Sign-in help
Return to your SpicyChat account with an email code or linked provider, check a missing code, and understand why Discord sign-in works differently.
- Account and deletion
Review profile names and personas, prepare for SpicyChat account deletion, check external billing, and understand why registering again cannot restore old content.
- App and web access
Choose SpicyChat access for your device: the Android APK, the website on iPhone, iPad or desktop, and the separately named PixelChat companion on Google Play.
- Browser access
Check browser and connection problems on SpicyChat, recognize network or age restrictions, and return to your account safely when using another device.
- Age verification
Follow the required SpicyChat age-check process, understand how verification partners handle it, and report camera, upload or provider errors safely.
Conversations and technical checks
- Chat history
Locate saved SpicyChat threads beyond the recent-chat list, keep a branch before changing a story, and distinguish chat deletion from memory or account removal.
- Loading and errors
Work through SpicyChat connection failures, missing sign-in codes, slow replies and image errors, then gather the details support needs if the problem continues.
- Reply quality and settings
Work on repetitive or unfinished SpicyChat replies with clearer scene instructions, context checks, generation settings and Director Mode commands.
- API and integration questions
Use SpicyChat's built-in model choices, check whether external API guidance applies to your task, and report key-related errors without revealing credentials.
Payments and privacy
- Cancellation and billing
Find the right place to manage SpicyChat billing, stop a recurring renewal, and understand paid access, older prices and purchases through another provider.
- Refund policy
Read our refund exclusions, original-payment rules and provider exceptions. Understand what the ten-day issuance period means before making a billing request.
- Privacy
Understand the difference between creator visibility and operator access, how we handle service information and age checks, and how to request changes to your data.
- Cookies and storage
Understand locally saved directory preferences, Google Tag Manager, browser storage controls and how to ask us about personal-data processing.
Reports and personal help
- Report content
Help us locate a character or reply that may break our rules. Prepare a specific report without spreading the material or exposing unrelated private information.
- Complaints and removal
Tell us about disputed content or conduct, request removal of a non-consensual depiction, and understand our decision notices, appeals and limited independent review.
- Contact support
Prepare an account, payment, technical or privacy question for our team. Find our service email and learn which details help without exposing account access.
- Community
Join discussions about character writing and service updates while keeping account, payment and removal matters in the appropriate private channels.
- Questions and answers
Get direct answers about SpicyChat free access, subscriptions, sign-in, private chats, Android and iPhone use, models, memory and character creation.