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SpicyChat FAQ: Accounts, Free Chat, Apps and Creative Tools

Account access and creative tools often raise different questions. Look up the issue you have now, whether it concerns a login code, an image allowance, an earlier conversation, or the next scene you want to write.

53 questions

Starting a conversation

What kind of service is SpicyChat AI?

We offer fictional dialogue with AI characters and tools for writing characters of your own. Adults can develop a scene, explore a story, or choose a role for themselves. A character's replies are generated, not delivered by a human chat operator.

About SpicyChat
How should I reply to a character's greeting?

Establish who you are in the situation and respond to what has just happened. One action or a specific question gives the character a useful next step. You can introduce further background as the exchange develops.

Character chats
Is a creator or employee typing the character's answers?

No. We generate replies with language models. A line claiming to be human, or describing somebody watching the conversation, is still in-character output and does not establish that a person is performing the chat.

About SpicyChat
Can two cards with the same name have different personalities?

Yes. Their creators, definitions, greetings, and model choices may differ. Use the handle and the opening premise to identify a card rather than assuming that a familiar name always refers to one standard character.

Character search
Does every conversation have to include adult material?

No. We support SFW stories as well as permitted adult fictional roleplay. Select a suitable premise and display preferences. An adult-only service does not require each scene to contain adult themes.

NSFW settings
How can I return to characters I saved here?

Use the information control on a card and select Save character, then open the Saved filter. We keep that directory selection in browser storage. Clearing it or using another device can leave you with a different saved list.

Character search

Account access and privacy

What should I know about using SpicyChat safely?

Protect sign-in codes, keep sensitive documents out of conversations, and check what you publish. Character creators cannot read private chats through their creator role, but the service still processes account data and reserves access to submitted content under its terms.

Privacy
What if an age-verification step keeps failing?

Follow the verification provider's instructions and note the precise failure. Tell us the device, browser, time, and error so we can investigate. Do not attempt to defeat the check or attach an identity document to an ordinary support email.

Age verification
How do I return to my account on another device?

Choose the sign-in method attached to that account. Accounts created with Discord must return through Discord; entering their email into the code form can create a different account instead. Check the account before looking for missing conversations or a plan.

Sign-in help
Why have I not received a login code?

Confirm the address and inspect spam, junk, filtered categories, and blocked senders. Our messages use no-reply@kinde.com and may show Nextday AI Roleplay as the display name. Keep the code private, including when asking for support.

Sign-in help
Where can I reset a forgotten SpicyChat password?

Our accounts do not use a SpicyChat password. Access comes through an email code or a linked provider. If the provider account is inaccessible, use that provider's recovery process rather than deleting your SpicyChat account.

Sign-in help
Will cancellation also delete my profile and conversations?

No. Stopping renewal and permanently removing an account are separate actions. An ordinary recurring plan keeps its remaining paid time before the account returns to Free; cancellation itself does not erase the account's content.

Cancellation and billing
Does signing up again recover a deleted account?

No. Reusing an email after deletion creates another account. It does not bring back the old characters or chat history. If access is the problem, ask for help before permanently removing the original account.

Account and deletion
Will sharing my Lorebook expose my conversations?

A Lorebook's published entries are separate from your private conversation history. Review those entries before making the book public, particularly if an early note contains personal information you did not intend to share.

Lorebooks
Should I send support a photo of my ID to fix verification?

Use the verification provider's own process for identity material. For ordinary support, describe the failed step and its error instead. Do not send an unsolicited identity image, a provider password, or an account code.

Age verification
Can Google, Apple, or X accounts return with an email code?

Yes, using the same email linked to the account. The exception is Discord: use its button for an account originally created through Discord, because the email-code form can instead establish a separate account.

Sign-in help
Are private chats also inaccessible to the service operator?

No. Our terms allow service-level access to and review of submitted content. That is separate from a character creator's inability to read private chats through the creator role.

Privacy

Plans and allowances

Is there a free way to use SpicyChat?

Yes. We maintain a Free tier alongside paid subscriptions. It covers core use rather than every model, memory option, image feature, or audio tool. Choose a subscription only after checking whether it includes the particular tool you need.

Free access
Are all creative features included with Free?

No. Models and tools have distinct requirements. A Free avatar, a picture generated in a conversation, a spoken reply, and a memory tool are not one combined entitlement. Check the feature rather than relying on the general word free.

Free access
Does a 4,096-token window mean 4,096 messages each day?

No. That figure measures the text available for generating a reply, including instructions and recent dialogue. It is not a daily message balance. The amount of conversation that fits depends on how much text its different parts use.

Memory and context
How should I read the annual subscription amount?

The annual amount is the total for a year, not an amount charged each month. Before paying, check the selected period, currency, applicable taxes, and the conditions for renewal.

Pricing and plans
What happens to an older price if I switch my subscription?

An eligible recurring subscription active before September 8, 2026 can retain its earlier rate while it stays active and unchanged. Expiration, a tier change or a switch between monthly and annual billing moves it to current pricing.

Pricing and plans
Will a non-renewing one-time purchase charge me again?

A payment sold as a non-renewing one-time purchase does not establish automatic renewal. Check the selected payment terms and receipt, because recurring subscriptions and one-time payments are different arrangements.

Cancellation and billing
I paid but still see Free. Should I buy the plan a second time?

Check the receipt, transaction status, billing provider, and signed-in account first. If the purchase has not appeared, send us the transaction reference. A second charge is not a useful way to diagnose the first one.

Contact support
Does asking for a refund stop automatic renewal?

A refund review does not perform renewal cancellation. To stop a recurring charge, manage the subscription through the website or the provider that originally billed it. Keep the cancellation confirmation separately.

Refund policy
When can a Free account enter a waiting line?

We can queue Free accounts when traffic rises. A paid plan removes that line, while I'm All In also gives priority generation. If a subscriber is still queued, check the account and an outdated app or cached website before contacting us.

Free access
Is permitted adult roleplay restricted to paid accounts?

No. Eligible Free users can choose permitted adult fictional scenes as well as SFW stories. The same content rules and required age checks apply. Image and audio features must still be checked against their separate plan requirements.

Free access
How many messages can I send on Free?

Our plan and token guides do not specify a fixed daily Free-message allowance. The 4,096 context figure and 180-token reply ceiling measure text, not daily credits. A Free account may queue when demand is high. Follow any usage notice for the affected feature.

Free access

Troubleshooting and reports

How can I tell whether SpicyChat is down?

Check our Discord community for dated incident, progress and resolution announcements. If none matches the problem, narrow it to a device, account, connection or feature, then send support the error and time. A single failed request does not establish a service-wide outage.

Loading and errors
Could a single failed chat request be a local problem?

Yes. Connection issues, browser state, an account session, or a feature limit can affect one request. Compare the symptom with current announcements before treating it as evidence of a platform-wide interruption.

Loading and errors
Which details help us investigate a technical fault?

Give the feature, exact error, approximate time with time zone, device, and app or browser version. A redacted screenshot may help. Do not include private keys, cookies, one-time codes, or complete payment-card information.

Contact support
Does subscribing create an exception to content or age rules?

No. A plan controls tools and allowances, not eligibility. Required checks and our content standards apply to paid and Free accounts, including private characters and conversations.

Community guidelines
How can I challenge a depicted-person removal decision?

If we refuse your depicted-person removal request, email support@spicychat.ai with the subject Removal Appeal and the decision reference. A different team member reviews the appeal. Our policy specifies a decision within five business days of its submission, not a five-day filing deadline.

Complaints and removal

Pictures and audio

What images can I generate with SpicyChat?

We provide avatar generation and a separate Conversation Images feature. Free includes avatar generation. Pictures produced within a chat start at True Supporter, with I'm All In needed for private-character coverage. Image fair use is separate from text-message access.

Conversation images
Is avatar generation a Free feature?

Yes. You can generate a character avatar on Free. That access does not include Conversation Images, which generates a picture during the chat and has a different subscription requirement.

Conversation images
When does a plan include pictures inside a conversation?

Conversation Images start with True Supporter. I'm All In extends that feature to private characters. Image capacity remains subject to its own fair-use controls, regardless of an ordinary text-chat allowance.

Pricing and plans
What is the difference between dictation and text-to-speech?

Dictation converts microphone input into written text. Text-to-speech plays a generated reply as audio. Neither is, by itself, a live voice or video calling service, so check the actual control you intend to use.

Voice and audio
Why can I read a reply but not hear its audio?

Inspect the device volume, output selection, and browser-tab mute setting, then confirm access to the audio feature. Successful text generation and successful sound playback are different parts of the request.

Voice and audio

Devices and installation

What are my options on an Android device?

You can open our website or use the official SpicyChat APK distribution. Inspect the download source and product name. An app with a similar name in a store or a file offered by a mirror is not automatically our Android distribution.

Android APK
How is PixelChat related to the Play Store version?

PixelChat is our separately named Google Play companion, not a store listing called SpicyChat. A subscription bought through PixelChat also applies to SpicyChat when you use the same account. Feature availability and updates can still differ from the APK.

App and web access
Can I add SpicyChat to an iPhone or iPad home screen?

Yes. In Safari, open the website, select Share, and choose Add to Home Screen. That creates web access through a shortcut; it does not install an Android package or create another App Store billing agreement.

iPhone and iPad
Will a mod APK give my account a legitimate subscription?

No. A package's claim to unlock premium does not establish a paid entitlement. Keep credentials away from modified clients and use our supported distribution and the subscription associated with your account.

Android APK
Is an emulator required for desktop chat?

No. A current desktop browser can access the web version directly. You do not need to install an Android emulator or open a game-streaming intermediary for ordinary web use.

Browser access

Character and story tools

Where should I write the opening situation for my chatbot?

Put the starting event in the greeting and the relevant scene background in the scenario. Use personality for behavior that should stay consistent, rather than filling it with events that matter only in the first exchange.

Create a character
Whose identity does a user persona describe?

Yours within the story. It explains the role the chatbot is meeting, while the character definition describes that chatbot's identity. Keeping those two descriptions separate helps avoid mixed names, backgrounds, and points of view.

User personas
Why might a PNG import contain no personality or greeting?

A normal PNG may hold only a picture. A character-card PNG needs compatible embedded definition data. JSON supplies structured character text and may require an avatar separately; the file extension alone does not establish what was included.

Import character cards
What are the Lorebook entry limits?

Each Lorebook supports up to 5,000 entries, with a maximum of 2,000 characters in an entry. This describes storage, not the amount of lore loaded for every answer. Activated entries still share the conversation's limited context.

Lorebooks
Which tool should hold background facts and which should track scores?

Put reusable setting information in a Lorebook. Use a Rulebook for values that change, such as time, supplies, or trust, and write rules that connect those values to recognizable events and behavior in the scene.

Rulebooks
Will increasing context make recall completely reliable?

No. Instructions, recent dialogue, and other material share that space, and the model can misinterpret what is included. Keep crucial details concise and remove contradictions instead of expecting a larger number to solve every continuity problem.

Memory and context
Are old messages updated when I switch personas?

Changing a persona does not rewrite past dialogue or clear older memories. Review details that refer to the former identity. A new conversation is often clearer when the new persona also changes the story's underlying premise.

User personas
Where is the AI model selector?

In a conversation, open the three-dot menu and choose Generation Settings. Under Inference Model, select Change Model. The choices shown there reflect the models enabled for your account and tier.

AI models
Which models can I try without subscribing?

Our Free range includes Default, Zeta G4 26B, Lyra Spiced, Stheno, Squelching Fantasies 8B, and SpicedQ3 A3B. The current selector shows any changes to availability. A model's technical window does not raise the context allowance of the Free tier.

AI models
What should I type to use Director Mode?

Begin with /cmd and one specific writing instruction. OOC: can serve the same purpose. For example, ask for a brief response that leaves your actions unwritten. These instructions guide the scene without overriding our rules or granting extra tools.

Reply quality and settings