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Using SpicyChat: Our Account, Content and Purchase Terms

Our service is operated by NextDay AI Incorporated in Montreal, Quebec, Canada, with its applicable subsidiaries. When you use SpicyChat, the conditions cover your eligibility, the material you submit and the features or subscriptions you choose.

Meet the access requirements and protect your account

SpicyChat is available only to people aged 18 or above. Complete any required age assurance and give accurate information when asked. Another person's identity, login credentials or verification material must not be used to gain access.

Our sign-in codes and the credentials for a connected provider should remain under your control. Do not give them to another user or include them in a character's description. Tell us if you suspect that someone has used your account without authorization.

Use and share material you have the right to provide

Characters, imported definitions, images and voices must comply with our Community Guidelines and applicable rights. Use your own material or obtain the rights needed to use someone else's. Keeping content private does not excuse a violation.

We may take moderation or account measures against conduct that breaks these conditions. Do not distribute prohibited content, impersonate people, enable unlawful activity or disrupt the service.

Distinguish generated replies from real-world assurances

The conversations our models generate are fictional and may contain errors. A character's statement is not proof of a real person's identity or consent, professional judgment or a factual guarantee. Report a reply or character that appears to break our standards.

Check visibility before publishing a character, its definition or a world-information resource. Those sharing choices are separate from our operator rights: we reserve access and review rights over content submitted to the service, including conversation content.

Choose the right process for a purchase or account change

Before paying, confirm the tier, currency, price, billing period and renewal conditions. Depending on your jurisdiction, taxes may be included or added. A subscription billed by another provider must be managed with that provider.

A refund request does not perform renewal cancellation, and cancellation is not permanent account removal. Follow the process for the action you want and keep its confirmation. Our refund and complaints policies set out their respective conditions and procedures.

Send service correspondence to our published contact

Use support@spicychat.ai for service questions, technical matters and legal notices. Identify the relevant account, payment or content without sending credentials. Our US and EU subsidiaries are NextDay AI USA Inc and NextDay AI EU Ltd.

support@spicychat.ai

Questions

What does a paid plan change about my permissions?

It gives access to the features included in that plan, not an exception to our Community Guidelines, age requirements or legal obligations. The same content restrictions continue to apply.

Will stopping renewal also delete my account?

No. Stopping renewal concerns the subscription and paid access. Account deletion is a separate permanent action, and a subscription managed by an outside provider may need to be cancelled there.