Give us enough information to locate the concern
- Find the particular message, character or other item you want our team to review.
- Where reporting controls are available, select the reason that matches the concern.
- Describe the apparent violation and leave unrelated private conversation details out of the explanation.
- Supply the content reference and, if necessary, a screenshot with sensitive information removed.
- Retain any reply or follow-up instructions from our moderation or support team.
Report the material without redistributing it
Community discussions and social posts are not the place to circulate prohibited content while seeking moderation. We can investigate a private report without giving the disputed material a new audience.
For ownership, personal-rights or removal requests, use the complaints process and provide the relevant evidence and contact details. Describe what you can establish about the material rather than speculating about someone's intentions.
Separate a content violation from a service fault
Missing login codes, failed generation and payment questions usually need support. A content report instead needs the item involved and a reason for a rules review. Choosing the appropriate process helps us receive the information needed for that task.
Reporting a generated reply flags it for moderation and removes that response from the conversation. Send another reply to the character when you are ready to continue the story. Reporting is not the control to use simply because you want a different version of an otherwise permitted answer.
Questions
What if my concern is about just one generated reply?
Report that reply using its message-level control, and explain the rule it appears to break. The subject of your report does not have to be the entire character.
Which process covers a rights claim or a removal request?
Use our complaints and content-removal process. Identify the material, explain the right or concern involved, and provide the evidence we need to assess the request.